Refund & Return Policy – AUREMIRA
Customer satisfaction is important to us.
Due to hygiene and safety reasons, skincare products cannot be returned or exchanged once opened or used.
Eligible Cases for Replacement or Refund
- Product received in damaged condition.
- Wrong product delivered.
- Missing items in the package.
To report an issue, please email us within 48 hours of delivery at support@auremira.in along with:
- Order Number
- Clear photographs of the product and packaging
After verification, we may offer a replacement or refund as applicable.
Refunds, if approved, will be processed within 5–7 business days to the original payment method.
AUREMIRA reserves the right to reject claims that do not meet the above conditions.